Last Updated: 30/11/2024
Terms and Conditions of Use of The Lighthouse Group
1 Acceptance the Use of The Lighthouse Group Terms and Conditions
Your access to and use of The Lighthouse Group is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website, you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions, you must immediately stop using the Website.
2 Advice
The contents of The Lighthouse Group website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
3 Change of Use
The Lighthouse Group reserves the right to:
3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that The Lighthouse Group shall not be liable to you for any such change or removal and.
3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
4 Links to Third Party Websites
The Lighthouse Group Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
5 Copyright
5.1 All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to The Lighthouse Group or otherwise used by The Lighthouse Group as permitted by law.
5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
5.3 The use of automated systems or software to extract data from this website (‘scrape’, ‘scraping’ or ‘screen scraping’) is prohibited unless the third party has directly concluded a written licence agreement with The Lighthouse Group in which permits it access to our price, stock and listing information.
6 Disclaimers and Limitation of Liability
6.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
6.2 To the extent permitted by law, The Lighthouse Group will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
6.3 The Lighthouse Group makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of The Lighthouse Group for death or personal injury as a result of the negligence of The Lighthouse Group or that of its employees or agents.
7 Indemnity
You agree to indemnify and hold The Lighthouse Group and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against The Lighthouse Group arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
8 Severance
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
9 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of Namibia and you hereby submit to the exclusive jurisdiction of the Namibian courts.
10 SMS Notifications
We may use your cell phone number for the exclusive purpose of transactional updates with regard to the delivery or collection of orders you place on our website. We will not contact you via SMS related to any marketing matter.
Regulations of online payments in Namibia
Namibia’s government has not imposed guidelines for payments in the country. Instead, banks adhere to the guidelines provided by the credit card companies themselves.
For example:
Visa requirements call for merchants to ensure that, at a minimum, the following customer details are collected:
- The card account number
- The name as it appears on the card
- The card expiration date as it appears on the card
- The cardholder’s statement address
- Also check whether the card has a card start date and record this detail.
- If possible, take note of a contact phone number and the name of the financial institution that issued the card.
MasterCard requires that merchants comply with the Payment Card Industry (PCI) Data Security Standard.
Virtual Card Services Namibia (PTY) Limited ‘DPO’, is a Licensed Payment Service Provider and is duly regulated by the Bank of Namibia (BoN)/Payment Association of Namibia (PAN) under the Payment Systems Act 2013
American Express recommends merchants only ship to the cardmember’s billing address.
Returns Policy
Returns & Refunds:
No Returns & Refunds allowed!
Privacy Policy
Our privacy policy applies to all users on our website. The purpose of this policy is to set out how and why we use your personal information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, date of birth, online identifiers or phone number. You may, however, visit our site anonymously.
When browsing our site anonymously or as a logged in user, we may also receive information pertaining to your visit such as the duration of the visit and which pages you have viewed.
We may also receive geographical information, and information pertaining to the equipment you are using such as the device type, IP, browser and operating system.
Should you wish to update your personal information, you can do so by logging into your account.
By using our website, you warrant that the information you provide us with is accurate, current and true. You warrant that this information does not impersonate or misrepresent any person or entity, nor does it falsely state or otherwise misrepresent your affiliation with any person or entity.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(Your information helps us to better respond to your individual needs)
To improve our website
(We continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(Your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We have data protection policies in place, as well as policies to handle data breaches. We restrict access to your personal information and monitor that access as well.
Data Retention
We retain your personal information for as long as it is required for our platform, our products or our services to you, and how long it is necessary to fulfil our contractual obligation with any orders you place with us.
You may request that we remove this personal information from our system by filling in our contact form, located over here: https://www.pektech.net/
By using our website, you grant us consent to retaining your personal information for no longer than as is necessary to fulfil the obligations outlined above.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Your Consent
By using our site, you consent to our privacy policy.
How to lodge a complaint with the Information Regulator
If you have a complaint about our privacy policy or our compliance therewith, we encourage you to lodge a complaint with the Information Regulator.
You have the right to exercise all of your rights set out by POPI.
You may view our PAIA Manual by clicking here.
Event Terms and Conditions
Admission
- Entry is permitted by [invitation/ticket purchase] only.
- Tickets are non-refundable and non-transferable.
- Guests must present valid identification for admission.
- This event is strictly for individuals aged [18/+]. Valid photo identification is required for verification.
Open Bar Policy
- The open bar service will be available from 5:00 PM to 1:00 AM.
- One Tiger Burger will be served upon presentation of a valid voucher.
- One bottle of bubbly will be issued upon presentation of a valid voucher.
- Drinks offered include:
- Poured spirits
- Beers and ciders
- Glass wine
- Mixers and shots
- Responsible drinking is encouraged.
- Guests exhibiting signs of excessive intoxication may be refused further service at the discretion of the event staff.
- The event organizers and venue reserve the right to refuse service to any guest in compliance with applicable liquor laws.
Liability
- Guests are responsible for their personal safety and conduct during the event.
- The event organizers and venue accept no liability for accidents, injuries, or damages resulting from excessive alcohol consumption or failure to comply with event policies.
Code of Conduct
- Disruptive or inappropriate behavior will not be tolerated. Guests engaging in such actions may be asked to leave without refund.
- The possession or use of illegal substances and the consumption of outside alcohol are strictly prohibited.
Event Modifications
- The organizers reserve the right to alter event details, including bar services, at their discretion.
- Guests will be informed in advance of any significant changes.
Consent to Photography
- By attending this event, guests consent to being photographed or filmed for promotional purposes.
Parking and Transportation
- Guests are encouraged to arrange safe transportation to and from the event.
- Event organizers strongly discourage drinking and driving.
Prohibited Items
- The following items are strictly prohibited:
- Glass containers
- Alcohol or any beverages brought into the venue
- Weapons of any kind
- Water or food brought into the venue
- Drones
- Handheld lasers
- Illegal substances
- Camping chairs or gazebos
- Umbrellas
- Hookah pipes
- Bad attitudes
R.O.A.R (Right of Admission Reserved)
- Persons deemed to be behaving in a manner that is dangerous or unacceptable, in the opinion of Chasing the Last Sunset, Tiger Reef, or its agents or contractors, will be refused admission and/or removed from the venue with no refund.
- The organizers reserve the right to conduct security searches of persons, clothing, bags, and other items upon entry and exit.
- Confiscated items that pose a danger or disrupt the event will not be returned.
Acceptance of Terms
- By attending this event, guests consent to being photographed or filmed for promotional purposes.